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Return to shopShipping Policy
Last updated: 23 August 2026
Paikary Hat delivers premium dates and grocery products across Bangladesh. Below are the details of how, when, and where we ship.
1. Where we deliver
We deliver anywhere in Bangladesh through our own delivery team and trusted courier partners.
- Inside Cumilla city: in-house delivery
- Dhaka, Chattogram, and other major cities: through Sundarban Courier, RedX, Pathao Courier, or Steadfast
- Upazila and rural areas: through Sundarban Courier or the nearest available courier point
If your area is not covered by our partners, we will contact you before dispatch.
2. Delivery time
| Zone | Estimated delivery time |
|---|---|
| Inside Cumilla | 1 to 2 working days |
| Dhaka Metro | 2 to 3 working days |
| Other divisional cities | 3 to 5 working days |
| Upazila / rural areas | 4 to 7 working days |
Working days are Saturday to Thursday. Fridays and government holidays are excluded.
Delivery time is counted from the day your order is confirmed and payment is received (or the day the order is dispatched, for Cash on Delivery orders).
3. Delivery charges
| Zone | Charge |
|---|---|
| Inside Cumilla | [৳ amount, e.g. Free above ৳1,000, otherwise ৳50] |
| Dhaka Metro | [৳ amount, e.g. ৳80] |
| Outside Dhaka | [৳ amount, e.g. ৳130] |
| Bulk / wholesale orders | Custom quote provided at checkout |
Actual charges will always be shown on the checkout page before you confirm the order.
4. Order confirmation
After you place an order, you will receive a confirmation call, SMS, or WhatsApp message within a few hours. This is a standard step to verify the address and quantity, especially for Cash on Delivery orders. Orders that cannot be verified within 24 hours may be cancelled automatically.
5. Payment options
- Cash on Delivery (COD) in most areas
- bKash, Nagad, Rocket (send money or merchant)
- Debit / credit card and internet banking through SSLCommerz
- Bank transfer for wholesale and bulk orders
For orders above [৳ amount, e.g. ৳20,000], advance payment or partial advance may be required. Our team will let you know at the time of confirmation.
6. Tracking your order
Once your order is dispatched, we will send you a tracking number over SMS or WhatsApp. You can also contact our support team at any time for a status update.
7. Wholesale and bulk orders
For wholesale, bulk, corporate gifting, or Ramadan bulk orders, please contact us directly for a custom quote, dispatch schedule, and shipping arrangement. Delivery time for large orders may vary depending on stock and destination.
8. Delivery from Madinah (Saudi Arabia)
If you are located inside Saudi Arabia, especially in Madinah, we can arrange direct delivery from Madinah to your address without shipping through Bangladesh. Please contact us on WhatsApp for availability, quantity, and pricing.
9. Delays
Occasionally, deliveries may be delayed due to:
- Courier partner issues, strikes, or route disruptions
- Weather, natural disasters, or public holidays
- Political situations or general lockdowns
- Incorrect or incomplete delivery address
We will keep you updated if such a delay affects your order. Our team is available to help resolve any delivery issue.
10. Wrong address or failed delivery
Please double-check your address, phone number, and area details before placing the order. If a parcel is returned to us due to a wrong address or failed delivery attempt, we may charge a re-delivery fee to send it again.
11. Contact us
Paikary Hat
📍 Munsefbari, Cumilla, Bangladesh
📞 01407474074
📧 paikaryhat@gmail.com
🕒 Support hours: Saturday to Thursday, 10 AM to 9 PM